Roaming – our guide to users travelling outside their home country

Jinggling’ telecommunications expertise addresses the full needs of users globally. As the industry evolves to with various technologies, Jinggling provides its network to every GSM user. Simply connecting your mobile when travelling to the Jinggling network allows the user to save between 15-50% when making calls.

Installed users will automatically be switched to the Jinggling network when they leave their home country, routing expensive calls through the local Jinggling interconnect means that you save money when making calls. Your number, the way you dial and receive calls stays the same.

With one connection, Jinggling provides a bridge to multiple technologies creating more roaming reach and carriers than any other hub provider. Jinggling accomplishes reach through combination of direct connectivity to mobile operators and strategic peering with partner networks ensuring a global roaming footprint.

Users with smartphones can download the Jinggling app and start using this straight away.

What is Data Roaming?

Mobile roaming is the term given to using your mobile phone while overseas. Your mobile phone provider uses overseas networks to route your calls and data to provide you with coverage but at much higher costs than in the UK. Find below some useful tips and advice to avoid a big bill when you return home from your holiday. Doing a little research before you go on holiday could save you £££’s when you get home.

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Text Messaging Abroad

Receiving a text message is Free worldwide! Since 2009 the European Commission has regulated the price of sending text messages, all mobile service providers now charge a fixed price of 11p per text sent. However, you might not be aware that text messages can cost as much as 60p per message when sent outside the EU. If you do send text message then make sure you don’t go back and forth as this will soon mount up


The best course of action to avoid a big bill is to keep your phone switched off or at least turn data roaming off, but if like most people its essential for keeping in touch then consider the following (before you go on holiday):

1. Minimising Data Roaming While on Holiday

  • iPhone – International data roaming is by default switched off. To change this setting go to Settings > General > Cellular and tap On/Off for Data Roaming.
  • Switch off 3G or 4G and use the WiFi in the villa or use a Free WiFi spot provided by a nearby coffee shop or restaurant, lots of shops and eateries now offer this service as standard.
  • Turn off automatic app updates on the iPhone 5 by going to Settings > iTunes & App Stores > Automatic Downloads and turn off Music, Apps and Books. Android phones – go to Settings > Accounts and Sync >untick Background Data.
  • iPhone users – make sure your software is up to date before you go on holiday. O2 had a fault with older iPhone software which led to incorrect charges.
  • iPhone Fetch New Data – Go to Settings > Mail, Contacts, Calendars and turn Fetch New Data off and this will stop the data being automatically pushed to your phone.
  • Opting into the EU cut off – providers under the current EU regulations have to warn you when you are close to reaching 50 euros, approximately £43 of data roaming charges in a month when overseas. You simply get cut off until your next billing month begins. You can opt out of this EU regulation or set your limit higher but doing this could put your wallet at risk. Buying data bundles before going overseas can automatically see you opted out of this cap, if in doubt ask your network provider to check you’re covered.
  • Tourist guides – If you’ve download a tourist app or guide make sure this works offline, viewing maps and reviews could seriously increase your data usage and your bill.
  • Tracking your data usage on an iPhone – this can be easily done before you go on holiday. If you go to Settings > General > Usage > Cellular Usage > Reset. This will then allow you to see what data usage you’ve used during your stay. Most phone providers also have Free apps that let you easily see this.
  • Check your phone settings and make sure images are not automatically downloaded on emails. On the iPhone you can check this in Settings > Mail, Contacts, Calendars > Load Remote Images and make sure this is set as Off.

2. Voicemail Charges

Voicemails are not charged when someone rings and leaves a message, whether you’re in or outside the EU. However, as soon as you access your voicemail the charge for a UK call is capped at approximately 21p per minute plus VAT. Please check with your service provider before you go on holiday. You could instruct people on your voicemail that you’re on holiday and if its an urgent matter to send an email which you will check daily. These messages could be picked up using the WiFi from the villa or when visiting a handy cafe or restaurant offering this free service.

3. Network Bundles

Before you go on holiday check what your mobile service provider can offer in regards minutes and data roaming bundles. The will vary depending if you’re in or outside the EU. Purchasing bundles of data and minutes will save large amounts and is highly recommended before you travel abroad for peace of mind. All service provides offers these bundles including Orange, O2, Vodafone and T-Mobile.

4. Contact Your Service Provider

Be prepared before you go on holiday and spend some time making sure you don’t pay over the odds when using your phone abroad. As a starting point ring your service provider and ask what the texts, calls and data roaming charges are for the country you are going to. Also, ask for advice about your phone and if there is anything they can advise you on when taking your phone abroad. Make sure you ask about any limits set on the data roaming and if this will cut off should you exceed them. Lastly, relax and enjoy your holiday knowing you’re not going to arrive home to a nasty surprise waiting on the doorstep, in the form of a huge mobile phone bill.

Roaming with Jinggling

When you travel overseas the jinggling app will automatically switch to the ‘Jinggling Network’ and interact with the local network. To initiate a call you simply dial the number as usual and just wait for the Jinggling network to connect your call. Using our network and service will save you between 15-50% of your normal call cost.

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Switching to the Jinggling network

The jinggling app has two modes which are user selectable. In the settings menu, you can choose to either send selected calls through to Jinggling (ie just international) or all of your calls (ie local and international), both options are available in any country and whilst roaming.

Why would I switch all of my calls through Jinggling?

In some countries even making intercity/state calls are expensive and maybe outside the normal dial plan (bundle) and customers using a Pay As You Go (PAYG) SIM card/plan will get charged exorbitant rates when they make local calls to other mobile and domestic numbers.

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A Google User

Oct 19, 2012 | 3:15 PM | version: 1.1.12 | Galaxy S (SCH-I500)

LOve it Omg best app ever use to call international, ve no problem with at all, now if they just can get one for textin that would be the greatest thing ever.

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